Team Lead Ticket Checker Job at Vail Mountain, Vail, CO

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  • Vail Mountain
  • Vail, CO

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary: 

As a Ticket Checker Team Leader on the Lift Experience Team, you will help provide the experience of a lifetime for our guests. The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. As a Scanning Team Leader, you will oversee daily Scanning operations. We are seeking a leader who is friendly, approachable, and detail oriented. The ideal candidate should enjoy working outdoors in alpine weather conditions.  

Job Specifications:  

  • Starting Wage: $23.00/hr - $24.73/hr  

  • Employment Type: Winter Seasonal 2025/2026  

  • Shift Type: Full Time hours available 

    • Working between 8-10 hours/day.

    • Weekends and Holidays as needed 

  • Skill Level: Team Lead 

  • Minimum Age: At least 18 years of age  

  • Housing Availability: No 

Job Responsibilities: 

  • Supervise the daily operations and safety of the scanning team. 

  • Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse. 

  • Monitor the daily job performance of the team, as well as provide and document coaching and discipline. 

  • Monitor staffing levels and adjust as needed. 

  • Report on staff safety incidents to the manager immediately. 

  • Work together with Lift Experience leadership to plan and assist with orientations, training, and payroll 

  • Perform audits to track the performance of the scanning team. 

  • Work with Lift operators to ensure the efficiency of maze setups. 

  • Other duties as assigned 

Job Requirements: 

  • Excellent communication skills (English) and ability to present information in group settings. 

  • Ability to lead others. 

  • Intermediate or above skiing and riding skills 

  • Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces. 

  • Ability to multi-task and make solid decisions. 

  • Proficiency with Microsoft Office. 

  • Willingness to learn company computer applications

The expected pay range is $23.00/hr - $24.73/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  509741
Reference Date: 07/17/2025 
Job Code Function: Scanning

Job Tags

Full time, Seasonal work, Work at office, Local area, Immediate start, Shift work,

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