Job Description

The Talent Acquisition Specialist plays a crucial role in attracting, selecting, and retaining talented individuals to support the organization. They are responsible for developing and implementing effective recruitment strategies, managing the entire recruitment process, and creating initiatives to enhance engagement and retention. The specialist collaborates with various departments and stakeholders to ensure the organization has a diverse and skilled workforce.

Hanna works with freelance interpreters and translators. As independent contractors, these individuals are not employees of the organization. Understanding and being able to effectively communicate the differences between an employee and an independent contractor is imperative for success in this role.

Duties and Responsibilities

Recruitment

• Create job descriptions and specifications
• Source qualified candidates through job boards, social media, networking, and employee referrals
• Conduct resume screening, phone screenings, and interviews to assess qualifications
• Coordinate selection processes, including assessments and interviews
• Conduct background checks, reference checks, and employment verification

Onboarding

• Extend offers, negotiate terms, and explain the facilitation of the role
• Facilitate the onboarding process, ensuring a smooth transition and positive experience
• Collect the required paperwork and necessary documentation
• Provide support and guidance during their initial period.

Communications

• Enhance the Hanna brand through various job boards, communication channels, social media, career fairs, and networking events
• Develop and maintain relationships with universities, professional organizations, and other external networks to attract top talent
• Promote the organization's values, culture, and career opportunities to prospective candidates
• Create and maintain recruitment outreach materials, such as job postings, brochures, and presentations

Compliance and Reporting

• Ensure compliance with relevant laws, regulations, and policies throughout the recruitment process
• Maintain accurate and up-to-date records of all recruitment activities
• Generate reports and metrics related to recruitment, retention, and diversity

At Hanna Interpreting Services, we deliver more than just words.

Are you ready to embark on an exhilarating journey with our rapidly growing team? Are you attentive to detail and efficient in entering information accurately? If so, we have an exciting opportunity for you to join our dynamic team as a Data Entry Representative!

In 14 years, Hanna has grown from a start-up company to an industry leader in the interpretation and translation space. We were recently listed as a ‘Top 100 Language Service Provider in the World’ by Nimdzi Insights, Slator.com, and CSA Research, as well as nominated for “Best Overall Company,” “Best Customer Service,” and “Best Community Impact” in the 2023 BizX Awards. But we are not done yet!

We are seeking a Data Entry Rep to join us in breaking down barriers and shaping a world where communication knows no boundaries!

Who is Hanna?

Hanna Interpreting Services LLC is a language services provider that offers in person, video, over-the-phone, and written options for translation, interpretation, ADA remediation, transcription, language assessments, voice over, and website localization.

Founded in 2010 by mother and son duo Jennifer Hanna and Tom Elias Hanna in their garage in San Diego, CA, Hanna has grown to more than 70 employees, served over 1 million non-English speakers to date in 200+ languages, and has sponsored countless outreach events to serve the local community.

We’re known in the industry for always getting the job done. Whether a healthcare provider needs an interpreter to help during an emergency or an organization needs to translate their website in multiple languages – they call us because we have the experience and the relationships to make their jobs easier.

Requirements

• Bachelor's degree in a related field, or 1+ years of proven experience in recruitment or a similar role, or an Associate’s degree and the completion of a related certification program
• Proven experience in candidate sourcing, recruiting, and talent acquisition. Experience recruiting for a staffing agency, gig-work, self-employment partnerships, freelancers, and/or independent contractors is highly desirable
• Knowledge of recruitment best practices, sourcing strategies, and selection techniques and familiarity with HRIS and applicant tracking systems (ATS)
• Proficient in using MS Office Suite (Word, Excel, PowerPoint) and G Suite with the ability to quickly learn other programs, platforms, and applications
• Strong interpersonal and communication skills. Excellent organizational, prioritization, and time management abilities. Ability to work effectively both independently and in a team
• Analytical mindset with the ability to collect and analyze data. Attention to detail and the ability to maintain confidentiality
• Strong abilities in typing, data entry, grammar, and crafting emails
• Customer service experience, in person, over the phone, and via email
• Bilingual applicants are desirable

Disclaimer

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this role. The duties, responsibilities, and qualifications may change at any time, with or without notice, to meet the business needs of the organization.

Hanna Interpreting Services LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Generous PTO and paid holidays
• Professional development opportunities
• Employee assistance program
• Company-sponsored events and activities
• Hybrid Work Environment
• Pay Range: $22-24/hour

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