Job Description

Location: 9045 River Road, Indianapolis, IN 46240

*This is an in-office position that offers a hybrid schedule

Company Overview

Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.

Summary

The Background Check Coordinator plays a critical role in supporting the pre-employment background check process. Key responsibilities include reviewing background reports, coordinating directly with candidates to collect additional information, maintaining accurate records, and serving as the initial point of contact during the screening phase. The ideal candidate has exceptional attention to detail, strong organizational skills, and the ability to communicate effectively within a fast-paced environment.

Responsibilities

• Monitor a shared inbox for incoming background check reports, ensuring all are reviewed within 48 hours
• Review completed background checks for discrepancies or compliance issues
• Correspond with candidates to request additional information and documentation as needed
• Verify personally identifiable information (PII) for accuracy and completeness
• Maintain accurate and up-to-date records in shared tracking spreadsheets and Workday (HRIS)
• Initiate and process additional background screening packages as needed
• Escalate background issues to Supervisor when necessary
• Collaborate with Generalists on updates or concerns regarding candidates under background review
• Generate reports and manage data within Workday (HRIS)
• Ensure adherence to federal, state, and local employment laws related to background screening

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field (preferred)
• 1–3 years of experience in HR, talent acquisition, or background check coordination (preferred)
• Working knowledge of employment laws and background screening regulations (preferred)
• Experience using Workday (HRIS) is a plus
• Excellent written, verbal, and interpersonal communication skills
• Strong attention to detail, with excellent organizational and time management skills
• Ability to manage a high volume of tasks while maintaining accuracy and confidentiality
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, etc.)

We are an Equal Opportunity Employer. Veterans are encouraged to apply.

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